Purchase Help
Last updated: June 1, 2026
This localized page keeps the legal meaning conservative. The English source remains available for exact wording.
Gem packs are optional consumable in-app purchases. Dailora verifies purchases before granting gems.
What to include
Send your platform, account email, product, approximate purchase time, and store receipt or order information.
What not to include
Never send passwords, payment card numbers, or private credentials.
Refunds
Refunds are handled by Apple or Google through their store processes.
Contact: support@sunshingnetwork.com.